These Terms of Purchase govern all order placement, payment, logistics delivery, after-sales service and transaction behaviors between our website and all customers who browse, purchase and obtain products through this platform. The purpose of these terms is to ensure that every transaction is conducted in a standardized, transparent and fair manner, and to clarify the rights, service standards and obligations of both the platform and customers. All users who complete account browsing, order confirmation and payment settlement are deemed to have fully read, understood and unconditionally accepted all the contents of these Terms of Purchase. We provide standardized shopping services in accordance with the following unified rules to protect the legitimate shopping rights and interests of every user.
1. General Purchase Rules
All products displayed on the website are oriented to global consumers and support independent online ordering and payment settlement. We implement unified product pricing, unified service standards and unified after-sales rules for all users, without setting differential transaction thresholds, hidden shopping restrictions or discriminatory service mechanisms. All product information, preferential rules and service commitments displayed on the page are true and effective, and all transactions are completed in accordance with the publicly announced terms to ensure open and credible shopping experience.
Users shall ensure that all personal information, receiving information and payment information submitted during the ordering process are true, accurate and valid. Users shall bear the corresponding responsibilities for order abnormalities and service failures caused by incorrect information filling, and we will provide active assistance and standardized follow-up processing within the scope of service permissions.
2. Pricing & Payment Specifications
All product prices displayed on the website are uniformly denominated and settled in USD. All order settlement, discount deduction, fund payment and refund return are based on US dollars as the only transaction currency. There will be no additional exchange rate conversion fee, implicit handling fee or incremental settlement cost in the whole transaction process, which effectively avoids user losses caused by exchange rate fluctuations and conversion differences.
The final payment amount of the user’s order is subject to the system settlement amount generated after superimposing the product unit price, purchase quantity and platform discount rules. All discount activities implemented on the website are automatically calculated by the system, and the final settlement price is transparent and visible. Once the order payment is completed, the settlement standard of the current order will not be changed artificially.
3. Shipping & Delivery Service Rules
We provide global free shipping services for all products on the website. All user orders can enjoy free logistics distribution service without any shipping fee. The platform bears all logistics costs involved in the whole process of goods delivery, so that users can complete product purchase with more cost-effective shopping experience.
All paid orders will be arranged for shipment within a unified standard processing cycle. After the order payment is confirmed, our team will complete order verification, product sorting, packaging and outbound delivery efficiently. After the goods are shipped, through stable cross-border logistics channels, the overall delivery cycle is stable and predictable, ensuring that users can receive the ordered products within a conventional and reasonable time range.
We undertake all tariffs and customs clearance fees incurred during cross-border transportation and customs inspection. All possible additional expenses in the whole logistics link are fully borne by the platform. Users only need to pay the displayed product price, with no extra charges of any kind, realizing zero-hidden-cost shopping.
During the logistics transportation process, users can track the real-time transportation status and order progress through the official logistics query channel. We will actively follow up abnormal logistics conditions and ensure the stable delivery of each order.
4. Return & Refund Service Terms
We provide users with a long-term and user-friendly return service window. Within the valid return period, users can apply for product return for reasonable reasons such as product experience problems, unsatisfactory use effect and product quality conditions. All eligible return applications will be accepted and processed by our after-sales team in strict accordance with standardized service procedures.
After the user’s returned goods are received, inspected and verified by our team, we will initiate the refund process in a timely manner. All valid refunds will be completed within a unified efficient processing cycle, and the full refund amount will be returned to the user’s original payment account. The whole refund process is transparent, standardized and efficient, without unreasonable delay or arbitrary deduction.
All return and refund services adhere to the principles of fairness, standardization and humanization. We strictly abide by the publicly announced service standards, fully protect the legitimate rights and interests of users, and maintain a stable and reliable after-sales shopping guarantee system.
5. Discount & Order Benefit Rules
The website has long-term effective product discount activities, and all on-sale commodities support high discount benefits all year round. All users can automatically enjoy the corresponding discount preferences when placing orders, and the discount range is subject to the real-time display of the order settlement page.
For orders purchased with discount benefits, if the user applies for return and refund in accordance with the terms, the refund amount will be calculated based on the actual payment amount of the order, and the corresponding discount benefits will become invalid synchronously. No repeated benefit superposition or preferential retention will be generated.
6. Order Modification & Cancellation Rules
Before the order is officially shipped, users can apply for order information modification or order cancellation through the official consultation channel. We will adjust and process the order content according to the user’s valid application to ensure the order meets the user’s shopping needs.
Once the order has been shipped and entered the logistics transportation link, no order modification or cancellation application can be supported. Users are requested to carefully confirm the product information, receiving address and order quantity before payment to avoid unnecessary order problems.
7. User Obligations & Shopping Specifications
Users shall abide by the platform rules and fair transaction principles during shopping, and shall not use the platform for malicious order placement, malicious return brushing, improper benefit occupancy and other non-compliant behaviors. We have the right to terminate the transaction and reject relevant after-sales applications for abnormal orders that violate shopping specifications.
Users shall use the purchased products in accordance with daily civilian use scenarios, and shall not resell, copy or use the products for commercial illegal purposes. We reserve the right to pursue relevant responsibilities for any losses caused by irregular user behaviors.
8. Consultation & Service Support
If users have any questions about order placement rules, payment standards, logistics cycles, return and refund policies and other purchase terms, they can initiate consultation through the Contact Us page on the website. Our professional service team will provide accurate, detailed and timely reply and problem-solving services to ensure that every user can shop with clear rules and secure experience.
9. Term Update & Interpretation Right
We reserve the right to adjust and optimize these Terms of Purchase appropriately according to platform service upgrading and business iteration. The updated terms will be publicly displayed on the website and take effect immediately after publication. Users’ continued browsing of the website and placement of orders will be deemed as recognition and acceptance of the latest purchase terms.